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Privacy Policy

Privacy Policy Pergoline

Privacy Policy

Last updated: April 2026

 

1. Overview

This website is operated by PergoLine, a brand operated by Idemob Comprest SRL ("we", "us", "our"). We provide this store and website, including all related information, content, features, tools, products and services (the "Services"), to offer you a curated shopping experience.

Our store is powered by Shopify Inc., which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from www.pergoline.eu or otherwise interact with us.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

 

2. Personal Information We Collect

"Personal information" means any information that identifies or can reasonably be linked to you.

We may collect the following categories of personal information:

2.1 Contact Information

  • Name and surname

  • Billing and shipping address

  • Email address

  • Phone number

2.2 Transaction Information

  • Products viewed, added to cart or purchased

  • Order history, returns or cancellations

  • Payment method and confirmation (we do NOT store card details)

2.3 Account Information

  • Login details (if account is created)

  • Preferences and settings

2.4 Communications

  • Messages, emails or support requests sent to us

2.5 Technical & Usage Data

  • IP address

  • Browser and device information

  • Pages visited and interactions on the website

 

3. Sources of Data

We collect personal data from:

  • Directly from you (orders, forms, communication)

  • Automatically (cookies, analytics, website usage)

  • Service providers (e.g. Shopify, payment processors)

  • Partners or third parties (marketing, integrations)

 

4. How We Use Your Data

We use your personal information to:

4.1 Provide and Improve Services

  • Process orders and payments

  • Deliver products

  • Manage your account

  • Provide customer support

  • Improve website performance and user experience

4.2 Marketing and Advertising

  • Send promotional emails (only with consent)

  • Show relevant ads based on your activity

  • Use remarketing tools (e.g. Meta Pixel, analytics tools)

4.3 Security and Fraud Prevention

  • Verify transactions

  • Detect and prevent fraud or misuse

4.4 Legal Compliance

  • Meet legal obligations (accounting, tax, compliance)

  • Respond to authorities or legal processes

 

5. Legal Basis (GDPR)

We process your data based on:

  • Contractual necessity (order fulfillment)

  • Legal obligations

  • Legitimate interests (improvement, security)

  • Consent (marketing)

 

6. How We Share Data

We may share your data with:

  • Shopify Inc. (platform provider)

  • Payment processors

  • Courier and logistics partners

  • IT, hosting and analytics providers

  • Marketing partners (for advertising)

We do NOT sell your personal data.

 

7. Relationship with Shopify

Our store is hosted on Shopify, which may process your personal data to provide and improve the Services.

Your data may be shared with Shopify and its partners, including outside your country of residence.

To learn more, visit: https://privacy.shopify.com

 

8. International Transfers

Your data may be transferred outside the European Economic Area (EEA).

In such cases, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

 

9. Data Retention

We retain your data only as long as necessary for:

  • Order fulfillment

  • Legal compliance

  • Dispute resolution

 

10. Cookies

We use cookies and similar technologies to:

  • Ensure website functionality

  • Analyze traffic

  • Improve user experience

  • Support marketing and advertising

You can manage cookies via your browser settings.

 

11. Your Rights (GDPR)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Data portability

  • Object to processing

  • Withdraw consent (for marketing)

To exercise your rights, contact us at: contact@pergoline.ro

We may need to verify your identity before processing your request.

 

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

 

13. Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from minors.

 

14. Security

We implement appropriate security measures, but no system is completely secure.

 

15. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page.

 

16. Contact

If you have questions or requests regarding your data:

Idemob Comprest SRL
📧 contact@pergoline.ro
📞 +40 771 710 046
Website: www.pergoline.eu

 

PergoLine – Terrace shutter systems delivered across Europe.

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